Answered By: Marie Ascher
Last Updated: Feb 09, 2015     Views: 173

It's standard language in the ILLiad software and I agree it is a little "strong." Basically it means that your account has been made inactive by staff at the library, possibly because it is a duplicate account? I will follow up with Marta Ambroziak, Access Services Supervisor 914-594-4204 regarding your account status.

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