Answered By: Marta Ambroziak
Last Updated: Mar 05, 2026     Views: 5

If you forgot your ILLiad username, call the Capozzi Library circulation desk at +1 (914) 594-4200.

  • NOTE: We cannot see or reset your password. We can advise you of your username and e-mail, which will allow you to reset your password

After you have logged in to your ILLiad account, you are able to change any of the registered personal information - including name, e-mail address, and phone number.

  • Login to ILLiad.
  • In the top navigation bar, select "Profile."
  • Select "Update Profile."
  • Type your changes and press "Submit Information." 

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